Thursday, February 15, 2007

Happy Valentine's Day!

No explanation needed.

From: Proflowers Customer Care
RE: Thank you for your ProFlowers order
Sent: Wed 2/14/2007 4:13 PM

Thank you for contacting us in regards to your order. Upon researching your order, I have determined that it encountered a rare system error, which prevented the grower from receiving the necessary information that would have initiated the fulfillment process. We deeply apologize for this inconvenience.

As we have worked hard to build our reputation on exceptional quality and because we are honored that you chose to send your gift from ProFlowers, we are eager to reschedule the delivery of your order courtesy of the team at ProFlowers. Additionally, we would be more than happy to call your recipient with our apologies and an explanation for the delay. Please let us know if you would like us to do this.

In order to reschedule a delivery of your gift, we will need the following information:

1. Which flower arrangement you would like (of equal value to the original item),

2. Your preferred date of delivery (Tuesday-Friday, excluding holidays).

3. The recipient's name and complete address, including daytime telephone number,

4. A card message (if desired).

Once again, please accept our heartfelt apology concerning this order. You are important to us and we look forward to your reply. We greatly appreciate both your trust and business and hope you consider giving ProFlowers another opportunity to fulfill your future floral giving needs.

Best Regards,

Customer Care
The Art of Fresher Flowers

I need more than to make up for this fiasco.
Is there a


Dad29 said...

I have sleeping-room in the basement. We're near Waukesha, though, so you may become irradiated, given the proximity to water and stuff like that.

Advise your thoughts.

Headless Blogger said...

Thanks for the offer, but we'll get though this.

What a crappy way to celebrate our 25th V-day together. Can you imagine, "Here honey, these flowers are late, but at least I didn't have to pay for them."

Marital bliss is now spelled "tanzanite" in my household.