I purchased the correct software at the Verizon Wireless store, installed it as directed, but the driver for the phone was never there. I even spent over 2 hours on the phone with Verizon Tech Support one weekend, doing the same things over & over, and reaching ever higher levels of support with never a successful solution.
Today success. I was able to find a driver that works with my phone. It was available for free download at the I Gone Mobile website. No need for the VCast interface, I was able to rip my CD's with Windows Media Player and upload them to the phone using the cable I purchased from Verizon and Windows Explorer.
Everything I want (music) and need (a fine telecommunications device) in a free mobile phone that feels like a phone (not a PDA).